Building a team from scratch sounds overwhelming, but it doesn’t need to be. How can you go about building the most effective team possible? What should you be looking for in the recruitment process, and how can you maintain a great team?
On this episode, Matt Bohanon shares how he built his own team at Keller Williams.
Takeaways + Tactics
Focus on recruits with customer experience. It’s more important to find team members who know how to give great customer service than years of experience in the real estate industry.
Have your staff write down every activity they do, and how long it takes them. From there, you can assess what should be done by a virtual assistant.
Don’t forget the importance of a great company culture. While systems are what build your business, culture is what allows it to grow.
Starting a business with the CEO model can be a daunting task, but if you’re training a talented team of recruits, you can see great results. Take your business a step at a time and make sure you’re constantly striving for improvement. Don’t be discouraged if you fail along the way. The most important thing is learning from your mistakes and correcting your course.
Matt Bohanon is the Owner, Team Lead & Director of Operations at House Match. As a former Team Leader for a KW Market Center, when Matt stepped out of that role he knew he wanted to build not just a team, but a business.
Matt has been in the real estate field for over 10 years. He first obtained a bachelor's degree in finance from Cleveland State University. He then leapt into the world of mortgage lending right when the market took a nosedive. Soon after, Matt became an avid investor and to this day loves to flip homes and pick up new rental properties. With a passion for learning, Matt is always striving to find new and innovative ways to help out buyer and sellers.