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How do I join ERS Coaching?You can sign up for ERS Coaching at any time by hovering over the Coaching link at the top or bottom of the site, then click JOIN. Here's a link to get you there a little faster.
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How much does ERS Coaching cost?We have two amazing programs to select depending on your needs: 1) TEAM MEMBERSHIP - $997/month 2) AGENT MEMBERSHIP - $97/month Learn more about each membership here.
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What do I get with a Coaching membership?Depending on which membership you select, you'll get tons of incredible value for the low cost! We recommend heading to our Learn More page for Coaching to get all the details you're looking for.
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Can I call to talk with someone about joining Coaching?Yes! We would love to talk with you! Simply use this link to schedule a call with Co-Owner and CEO, Kevin McGowan, who will guide you through the whole process and get your questions answered. We want you to feel 100% confident moving forward with our program, so don't be shy!
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What's the difference between Coaching for Teams vs Agents?Great question! COACHING FOR TEAMS: - Weekly Monday team trainings & Wednesday dialogue trainings for unlimited agents within a team. (8 hours/mo) - Tuesday sessions are catered to Investors looking to build long-term wealth in the real estate industry. (4 hours/mo) - Thursday high-level coaching session exclusive to Team Leaders. One category of team building as a focus per month, diving deep into the topic over four weekly sessions. (4 hours/mo) - Ancillary Services Coaching, featuring one session per month from our Mortgage, Title, and Insurance partners. (3 hours/mo) - New Agent Launch 11-part video on-boarding series for brand new agents. - Team Leaders have access to schedule a weekly 15-minute call Coach Andy. - Access to a monthly Advanced Agent Mastermind. (1 hour/mo) - Access to the Special Events Coaching page, featuring content from various events and ERS's own annual Team Building Summit. - Access to the Elite Real Estate Systems Google Drive, housing all intellectual property. - A 50% discount on The Team Building Workshop hosted in Omaha, NE ($498.50 value). - Admission to the private Facebook networking group. - Additional discounts, like up to 20% off BoomTown CRM platform fees (ask us about more). COACHING FOR AGENTS: - Weekly Monday team trainings & Wednesday dialogue trainings. (8 hours/mo) - Monthly Advanced Agent Mastermind access. (1 hour/mo)
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Where do I view the trainings/coaching sessions?Let's make sure we get you the important stuff! Simply hover over the Coaching link at the top or bottom of the site, then click Members. From there, select the training for that day of the week and you're golden! Let's get you there quickly, here's a link for a shortcut.
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How do I login to view the streams?Simply click the gold "Login" button at the top right corner of our website. You can also sign in by clicking the gold "Access Livestream" button that appears on the paywall in front of a video player if not logged in.
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The promo code my Team Leader gave me isn't working. Why?When your team leader registered for the Team Membership platform, he/she was emailed a promo code to give to his/her agents so they can view the video content. Not working? - The code is case sensitive, make sure you're using ALL CAPS. - The code only works when registering under the Agent membership, not team membership. - Check for spelling errors, it only takes one wrong letter and it won't work. - The code will not work if you're trying to sign up on a Thursday Team Leader or Special Events paywall, only Monday team training and/or Wednesday dialogue training paywalls. - It may not be the code at all, but rather the credit card number. Make sure you check that as well.
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How do I learn more about ERS Coaching?Excellent question! Our website has all the details, tons of sample content, and client testimonials. Check that out here. Otherwise, you can always schedule a call and talk with Co-Owner and CEO, Kevin McGowan, to address your specific needs.
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Are there examples of the Coaching content?Yes! We have over three hours of sample content ready to be viewed on our Learn More page. Check out what a normal week looks like as a Coaching member!
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I'm having trouble logging in, what next?- Did you register in the first place? Don't forget to do that before trying to log in. - Check to make sure you're using the same email and password you setup upon initial registration. Click the 'Forgot Password' link if you're unsure about your password. - Has your credit card changed or expired? A valid card is required to successfully log in. PRO TIP: If none of the above helped, try opening the video player pages in an incognito window or clear your browser's cache and cookies.
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Is there a schedule for the upcoming sessions?Yes! Hover over the Coaching link at the top or bottom of the site and click the Coaching Calendar to checkout upcoming streams. Let's make this easy too, here's a link! PRO TIP: Add an event to your personal calendar by clicking on the title of the training, then Add to Calendar.
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Can I add an upcoming Coaching session to my personal calendar?Yes, and we encourage you to! Once in the Coaching Calendar, simply click the title of any event and then "Add to Calendar". Here's a quick link to the Coaching Calendar.
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Where is the login / logout button?The login and logout button appears in the top right corner of your screen. PRO TIP: If you're having issues viewing a stream, many times logging out and back in helps.
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How do I watch past streams?Once logged in, head to the Members area to select from our video libraries. Click into the streaming page and the library will appear on that page. PRO TIP: Each video is easily searchable by category so you can get to the content you're looking for faster!
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How do I chat during a Coaching session?Please chat with us! We love having interaction when we're live so we can answer questions and comments on the spot. Simply use the chat feature on the Zoom video player to directly interact with the host coach.
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I'm an agent on a team, what do I have access to?As an agent on a team, you'll have full access to 9 hours of content each month! Join one of the nation's leading teams, kwELITE, every Monday and Wednesday for various topics that help build a powerhouse business. If you're a seasoned agent looking for the toughest case scenarios to handle, join us the 2nd Wednesday of each month for our Advanced Agent Mastermind! You'll also have access to the New Agent Launch on-boarding series for new agents. This university-style video series takes you through the 101 of being a success real estate agent and will get you on the fast track for a long and happy career in real estate. (For access to this series, enter your team's promo code at checkout for free admission).
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Who do I contact if I cannot login?Tech issues? We have you covered. Please reach out to us on our Technology contact page and we'll be happy to help troubleshoot.
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I forgot to use my promo code and was charged, what next?If you forgot to use your promo code to get access to the streams and were charged, reach out to our billing team via the Billing Contact page and we'll get it all straightened out!
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Why do I have to enter a credit card number if I have a promo code?Excellent question. If you're using a promo code that grants you 100% off your membership, a credit card is still required. This is simply for account verification purposes and to ensure your account is unique to you. As long as the promo code is used, it's coded to NEVER charge your card. So you can rest easy!
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How long is my ERS Coaching membership?Either Coaching membership is month-to-month, no contract. For the full details on Coaching memberships, check out our Terms & Conditions page.
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Are there other benefits with an ERS Coaching membership?Yes! We were hoping you would ask! By being a member of ERS Coaching, you open the door to other great industry-related benefits. Some of those benefits include: - Discounts with vendor partners like BoomTown, Rokrbox, and McKissock Learning - A 50% discount to the ERS Team Building Workshop, only $497 for members - Access to our Special Events page which contain videos from conventions held around the US and our very own Team Building Summit - Lifetime access to the ERS Google Drive containing tons of value - Nationwide networking with other top agents and team leaders
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Who hosts the Coaching sessions?We bring to you some of the brightest minds in the industry to teach strategic and proven methods to build a long lasting business. The hosts of our trainings vary so that we make sure we're brining you the expert on that topic. You'll hear from the core members of Elite Real Estate Systems, like Jeff Cohn, Andy Kueny, and Clint Bartlett. You'll also see trainings hosted by agents that are subject matter experts direct from our flagship real estate team, kwELITE. In addition, we'll remote in guests from all over to bring a different perspective on the topic to arm you with tons of brain power. PRO TIP: You can always find the topic and hosts of upcoming trainings using the Coaching Calendar.
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I'm seeing logos for a company called InPlayer. Who is that?InPlayer is the 3rd party company that ERS is partnered with to protect our exclusive video content. They act as the gatekeeper for all memberships and provide the paywalls used to keep members in, and all others out!
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What are the days and times for the weekly trainings?Elite Real Estate Systems hosts four trainings/coaching sessions per week, depending on your membership level: - Mondays at 11:15am CST: Team topical training (Team & Agent Members) - Tuesdays at 11:15am CST: Investor Coaching for long-term wealth building (Team Leaders Only) - Wednesdays at 11:15am CST: Dialogue training relating to the topic discussed that Monday (Team & Agent Members) - Thursdays at 11:15am CST: High level topics for building out a rockstar team (Team Leaders Only) NOTE: While this is the schedule you can expect every week, ERS may change dates, times, and topics at their discretion. PRO TIP: It's always best to check the Coaching Calendar for the most accurate information on upcoming streams.
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What topics are covered in the Coaching sessions?We have meticulously picked topics to train on that we feel will add the most value to agents and team leaders. One full cycle of topics will give you everything you need to build a dominant and long-lasting business, whether your goal is to help as many clients as possible, or help your agents grow their business under your team. The core topics, but not limited to, covered on Mondays and Wednesdays are: The Big Picture (Overview of why we do what we do) Listing Presentation & Marketing Buyer Presentation & Exclusive Buyer's Agency Open Houses & Sphere Engagement Goal Setting & Time Blocking The Listing Agreement The Purchase Agreement Short Sales & Foreclosures CRM Best Practices The Art of The Negotiation Social Media Referring Your Vendor & Lender Partners New Construction Buyer & Seller Net Sheets Tracking Your Business Metrics CMA Best Practices Circle Prospecting Expired / FSBO Conversion Techniques We spend one month on each topic below every Thursday for Team Leaders: The Big Picture Lead Generation Lead Conversion Recruiting Accountability Zero Cost Overhead Leverage Roles Culture Marketing Presentations Retaining Agents Business Metrics Tracking Career Visioning
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How often are my 1-on-1 Success Manager calls?Great question! We know your schedule is fast-paced and always on the move, just like ours! So we've designed our program for frequent yet brief check-ins so it doesn't bog down your schedule. You'll have the opportunity to speak 1-on-1 with a Success Manager once per week. You'll have a 15 minute call to discuss your last week, recap the Thursday Team Leader call, and/or troubleshoot your current pain point on any topic of your choosing. Our goal with the weekly calls is provide an outlet for each member of Coaching to get the attention you need as you implement a strategy centered around that month's high-level topic. Success Managers are for team leaders only. To schedule a call, click the "Contact Success Manager" below the video player on the Thursday Team Leader stream page.
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Is ERS Coaching just for agents and teams in the United States?We're happy to say, NO! ERS Coaching can be accessed all over the world, all you need is an Internet connection and you're connected right with us. The content we cover is broad enough that it can be applied to just about any country in the world. If you can't join us on our live calls during the week due to your location, you can always watch the recordings when convenient for you.
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Are there any testimonials from current ERS Coaching members?Yes. We realize that it helps to hear from current members in the program to help you decide. Simply click this link to hear what other people are saying about ERS Coaching.
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How many of my agents are included with the Team Membership?With each new Team level of membership, you'll be emailed a code that you can distribute to unlimited of your agents for free. This code will give them access to the Monday and Wednesday streamed trainings, along with the New Agent Launch on-boarding series.
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Can I receive individual coaching directly from Jeff Cohn or other ERS staff members?At this time, we do not offer any coaching services outside of our normal avenues. However, there are many ways to get additional information on various topics in our program. For this, we highly recommend you listen to or watch The Team Building Podcast with Jeff Cohn. The podcast features star guests from all over the US and Canada, and churns out new episodes every week. PRO TIP: Not only is the podcast free, but it's a great way to pick up additional strategies on topics geared toward building a dominant real estate team.
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Do I have to have a team to sign up for the Team Membership?Absolutely not. Though our Team Membership is going to be geared towards team leaders and building a team, there's tons of content that can be scaled down to an individual agent level. You'll also receive all of the content we share with you in our ERS Google Drive, and you'll have a Success Manager you can get in touch with 1 on 1 for 15 minutes a week to help troubleshoot any current pain point. With a Team Membership, you'll have access to the exclusive team leader content covered on Thursdays that's perfect for new teams. Interested in investing? Your Team Membership grants you exclusive accesss to Investor Coaching. Held every Tuesday, you'll learn the do's and don'ts of investing in real estate for long-term wealth building.
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My team leader signed me up, how do I start an account?Upon official registration for the Team Membership, your team leader received an email with instructions. As an agent on a team, you'll want to follow the 3-step process below to complete the setup of your account. See the step-by-step on our New Member Start-Up Guide. 1) Head to the registration section of our website. 2) Follow the steps to start a membership for the AGENT program (right option). 3) Upon checkout, you'll enter the promo code your team leader will have received ahead of time. With that code, your balance will be brought to $0 and you can finalize setting up your account. PRO TIP: A credit card is required to complete setting up your account. This is for verification purposes only and WILL NOT charge your card so long as your unique promo code is used.
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How do I join ERS Coaching?You can sign up for ERS Coaching at any time by hovering over the Coaching link at the top or bottom of the site, then click JOIN. Here's a link to get you there a little faster.
-
How much does ERS Coaching cost?We have two amazing programs to select depending on your needs: 1) TEAM MEMBERSHIP - $997/month 2) AGENT MEMBERSHIP - $97/month Learn more about each membership here.
-
What do I get with a Coaching membership?Depending on which membership you select, you'll get tons of incredible value for the low cost! We recommend heading to our Learn More page for Coaching to get all the details you're looking for.
-
Can I call to talk with someone about joining Coaching?Yes! We would love to talk with you! Simply use this link to schedule a call with Co-Owner and CEO, Kevin McGowan, who will guide you through the whole process and get your questions answered. We want you to feel 100% confident moving forward with our program, so don't be shy!
-
What's the difference between Coaching for Teams vs Agents?Great question! COACHING FOR TEAMS: - Weekly Monday team trainings & Wednesday dialogue trainings for unlimited agents within a team. (8 hours/mo) - Tuesday sessions are catered to Investors looking to build long-term wealth in the real estate industry. (4 hours/mo) - Thursday high-level coaching session exclusive to Team Leaders. One category of team building as a focus per month, diving deep into the topic over four weekly sessions. (4 hours/mo) - Ancillary Services Coaching, featuring one session per month from our Mortgage, Title, and Insurance partners. (3 hours/mo) - New Agent Launch 11-part video on-boarding series for brand new agents. - Team Leaders have access to schedule a weekly 15-minute call Coach Andy. - Access to a monthly Advanced Agent Mastermind. (1 hour/mo) - Access to the Special Events Coaching page, featuring content from various events and ERS's own annual Team Building Summit. - Access to the Elite Real Estate Systems Google Drive, housing all intellectual property. - A 50% discount on The Team Building Workshop hosted in Omaha, NE ($498.50 value). - Admission to the private Facebook networking group. - Additional discounts, like up to 20% off BoomTown CRM platform fees (ask us about more). COACHING FOR AGENTS: - Weekly Monday team trainings & Wednesday dialogue trainings. (8 hours/mo) - Monthly Advanced Agent Mastermind access. (1 hour/mo)
-
Where do I view the trainings/coaching sessions?Let's make sure we get you the important stuff! Simply hover over the Coaching link at the top or bottom of the site, then click Members. From there, select the training for that day of the week and you're golden! Let's get you there quickly, here's a link for a shortcut.
-
How do I login to view the streams?Simply click the gold "Login" button at the top right corner of our website. You can also sign in by clicking the gold "Access Livestream" button that appears on the paywall in front of a video player if not logged in.
-
The promo code my Team Leader gave me isn't working. Why?When your team leader registered for the Team Membership platform, he/she was emailed a promo code to give to his/her agents so they can view the video content. Not working? - The code is case sensitive, make sure you're using ALL CAPS. - The code only works when registering under the Agent membership, not team membership. - Check for spelling errors, it only takes one wrong letter and it won't work. - The code will not work if you're trying to sign up on a Thursday Team Leader or Special Events paywall, only Monday team training and/or Wednesday dialogue training paywalls. - It may not be the code at all, but rather the credit card number. Make sure you check that as well.
-
How do I learn more about ERS Coaching?Excellent question! Our website has all the details, tons of sample content, and client testimonials. Check that out here. Otherwise, you can always schedule a call and talk with Co-Owner and CEO, Kevin McGowan, to address your specific needs.
-
Are there examples of the Coaching content?Yes! We have over three hours of sample content ready to be viewed on our Learn More page. Check out what a normal week looks like as a Coaching member!
-
I'm having trouble logging in, what next?- Did you register in the first place? Don't forget to do that before trying to log in. - Check to make sure you're using the same email and password you setup upon initial registration. Click the 'Forgot Password' link if you're unsure about your password. - Has your credit card changed or expired? A valid card is required to successfully log in. PRO TIP: If none of the above helped, try opening the video player pages in an incognito window or clear your browser's cache and cookies.
-
Is there a schedule for the upcoming sessions?Yes! Hover over the Coaching link at the top or bottom of the site and click the Coaching Calendar to checkout upcoming streams. Let's make this easy too, here's a link! PRO TIP: Add an event to your personal calendar by clicking on the title of the training, then Add to Calendar.
-
Can I add an upcoming Coaching session to my personal calendar?Yes, and we encourage you to! Once in the Coaching Calendar, simply click the title of any event and then "Add to Calendar". Here's a quick link to the Coaching Calendar.
-
Where is the login / logout button?The login and logout button appears in the top right corner of your screen. PRO TIP: If you're having issues viewing a stream, many times logging out and back in helps.
-
How do I watch past streams?Once logged in, head to the Members area to select from our video libraries. Click into the streaming page and the library will appear on that page. PRO TIP: Each video is easily searchable by category so you can get to the content you're looking for faster!
-
How do I chat during a Coaching session?Please chat with us! We love having interaction when we're live so we can answer questions and comments on the spot. Simply use the chat feature on the Zoom video player to directly interact with the host coach.
-
I'm an agent on a team, what do I have access to?As an agent on a team, you'll have full access to 9 hours of content each month! Join one of the nation's leading teams, kwELITE, every Monday and Wednesday for various topics that help build a powerhouse business. If you're a seasoned agent looking for the toughest case scenarios to handle, join us the 2nd Wednesday of each month for our Advanced Agent Mastermind! You'll also have access to the New Agent Launch on-boarding series for new agents. This university-style video series takes you through the 101 of being a success real estate agent and will get you on the fast track for a long and happy career in real estate. (For access to this series, enter your team's promo code at checkout for free admission).
-
Who do I contact if I cannot login?Tech issues? We have you covered. Please reach out to us on our Technology contact page and we'll be happy to help troubleshoot.
-
I forgot to use my promo code and was charged, what next?If you forgot to use your promo code to get access to the streams and were charged, reach out to our billing team via the Billing Contact page and we'll get it all straightened out!
-
Why do I have to enter a credit card number if I have a promo code?Excellent question. If you're using a promo code that grants you 100% off your membership, a credit card is still required. This is simply for account verification purposes and to ensure your account is unique to you. As long as the promo code is used, it's coded to NEVER charge your card. So you can rest easy!
-
How long is my ERS Coaching membership?Either Coaching membership is month-to-month, no contract. For the full details on Coaching memberships, check out our Terms & Conditions page.
-
Are there other benefits with an ERS Coaching membership?Yes! We were hoping you would ask! By being a member of ERS Coaching, you open the door to other great industry-related benefits. Some of those benefits include: - Discounts with vendor partners like BoomTown, Rokrbox, and McKissock Learning - A 50% discount to the ERS Team Building Workshop, only $497 for members - Access to our Special Events page which contain videos from conventions held around the US and our very own Team Building Summit - Lifetime access to the ERS Google Drive containing tons of value - Nationwide networking with other top agents and team leaders
-
Who hosts the Coaching sessions?We bring to you some of the brightest minds in the industry to teach strategic and proven methods to build a long lasting business. The hosts of our trainings vary so that we make sure we're brining you the expert on that topic. You'll hear from the core members of Elite Real Estate Systems, like Jeff Cohn, Andy Kueny, and Clint Bartlett. You'll also see trainings hosted by agents that are subject matter experts direct from our flagship real estate team, kwELITE. In addition, we'll remote in guests from all over to bring a different perspective on the topic to arm you with tons of brain power. PRO TIP: You can always find the topic and hosts of upcoming trainings using the Coaching Calendar.
-
I'm seeing logos for a company called InPlayer. Who is that?InPlayer is the 3rd party company that ERS is partnered with to protect our exclusive video content. They act as the gatekeeper for all memberships and provide the paywalls used to keep members in, and all others out!
-
What are the days and times for the weekly trainings?Elite Real Estate Systems hosts four trainings/coaching sessions per week, depending on your membership level: - Mondays at 11:15am CST: Team topical training (Team & Agent Members) - Tuesdays at 11:15am CST: Investor Coaching for long-term wealth building (Team Leaders Only) - Wednesdays at 11:15am CST: Dialogue training relating to the topic discussed that Monday (Team & Agent Members) - Thursdays at 11:15am CST: High level topics for building out a rockstar team (Team Leaders Only) NOTE: While this is the schedule you can expect every week, ERS may change dates, times, and topics at their discretion. PRO TIP: It's always best to check the Coaching Calendar for the most accurate information on upcoming streams.
-
What topics are covered in the Coaching sessions?We have meticulously picked topics to train on that we feel will add the most value to agents and team leaders. One full cycle of topics will give you everything you need to build a dominant and long-lasting business, whether your goal is to help as many clients as possible, or help your agents grow their business under your team. The core topics, but not limited to, covered on Mondays and Wednesdays are: The Big Picture (Overview of why we do what we do) Listing Presentation & Marketing Buyer Presentation & Exclusive Buyer's Agency Open Houses & Sphere Engagement Goal Setting & Time Blocking The Listing Agreement The Purchase Agreement Short Sales & Foreclosures CRM Best Practices The Art of The Negotiation Social Media Referring Your Vendor & Lender Partners New Construction Buyer & Seller Net Sheets Tracking Your Business Metrics CMA Best Practices Circle Prospecting Expired / FSBO Conversion Techniques We spend one month on each topic below every Thursday for Team Leaders: The Big Picture Lead Generation Lead Conversion Recruiting Accountability Zero Cost Overhead Leverage Roles Culture Marketing Presentations Retaining Agents Business Metrics Tracking Career Visioning
-
How often are my 1-on-1 Success Manager calls?Great question! We know your schedule is fast-paced and always on the move, just like ours! So we've designed our program for frequent yet brief check-ins so it doesn't bog down your schedule. You'll have the opportunity to speak 1-on-1 with a Success Manager once per week. You'll have a 15 minute call to discuss your last week, recap the Thursday Team Leader call, and/or troubleshoot your current pain point on any topic of your choosing. Our goal with the weekly calls is provide an outlet for each member of Coaching to get the attention you need as you implement a strategy centered around that month's high-level topic. Success Managers are for team leaders only. To schedule a call, click the "Contact Success Manager" below the video player on the Thursday Team Leader stream page.
-
Is ERS Coaching just for agents and teams in the United States?We're happy to say, NO! ERS Coaching can be accessed all over the world, all you need is an Internet connection and you're connected right with us. The content we cover is broad enough that it can be applied to just about any country in the world. If you can't join us on our live calls during the week due to your location, you can always watch the recordings when convenient for you.
-
Are there any testimonials from current ERS Coaching members?Yes. We realize that it helps to hear from current members in the program to help you decide. Simply click this link to hear what other people are saying about ERS Coaching.
-
How many of my agents are included with the Team Membership?With each new Team level of membership, you'll be emailed a code that you can distribute to unlimited of your agents for free. This code will give them access to the Monday and Wednesday streamed trainings, along with the New Agent Launch on-boarding series.
-
Can I receive individual coaching directly from Jeff Cohn or other ERS staff members?At this time, we do not offer any coaching services outside of our normal avenues. However, there are many ways to get additional information on various topics in our program. For this, we highly recommend you listen to or watch The Team Building Podcast with Jeff Cohn. The podcast features star guests from all over the US and Canada, and churns out new episodes every week. PRO TIP: Not only is the podcast free, but it's a great way to pick up additional strategies on topics geared toward building a dominant real estate team.
-
Do I have to have a team to sign up for the Team Membership?Absolutely not. Though our Team Membership is going to be geared towards team leaders and building a team, there's tons of content that can be scaled down to an individual agent level. You'll also receive all of the content we share with you in our ERS Google Drive, and you'll have a Success Manager you can get in touch with 1 on 1 for 15 minutes a week to help troubleshoot any current pain point. With a Team Membership, you'll have access to the exclusive team leader content covered on Thursdays that's perfect for new teams. Interested in investing? Your Team Membership grants you exclusive accesss to Investor Coaching. Held every Tuesday, you'll learn the do's and don'ts of investing in real estate for long-term wealth building.
-
My team leader signed me up, how do I start an account?Upon official registration for the Team Membership, your team leader received an email with instructions. As an agent on a team, you'll want to follow the 3-step process below to complete the setup of your account. See the step-by-step on our New Member Start-Up Guide. 1) Head to the registration section of our website. 2) Follow the steps to start a membership for the AGENT program (right option). 3) Upon checkout, you'll enter the promo code your team leader will have received ahead of time. With that code, your balance will be brought to $0 and you can finalize setting up your account. PRO TIP: A credit card is required to complete setting up your account. This is for verification purposes only and WILL NOT charge your card so long as your unique promo code is used.
TBW Support
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How do I join ERS Coaching?You can sign up for ERS Coaching at any time by hovering over the Coaching link at the top or bottom of the site, then click JOIN. Here's a link to get you there a little faster.
-
How much does ERS Coaching cost?We have two amazing programs to select depending on your needs: 1) TEAM MEMBERSHIP - $997/month 2) AGENT MEMBERSHIP - $97/month Learn more about each membership here.
-
What do I get with a Coaching membership?Depending on which membership you select, you'll get tons of incredible value for the low cost! We recommend heading to our Learn More page for Coaching to get all the details you're looking for.
-
Can I call to talk with someone about joining Coaching?Yes! We would love to talk with you! Simply use this link to schedule a call with Co-Owner and CEO, Kevin McGowan, who will guide you through the whole process and get your questions answered. We want you to feel 100% confident moving forward with our program, so don't be shy!
-
What's the difference between Coaching for Teams vs Agents?Great question! COACHING FOR TEAMS: - Weekly Monday team trainings & Wednesday dialogue trainings for unlimited agents within a team. (8 hours/mo) - Tuesday sessions are catered to Investors looking to build long-term wealth in the real estate industry. (4 hours/mo) - Thursday high-level coaching session exclusive to Team Leaders. One category of team building as a focus per month, diving deep into the topic over four weekly sessions. (4 hours/mo) - Ancillary Services Coaching, featuring one session per month from our Mortgage, Title, and Insurance partners. (3 hours/mo) - New Agent Launch 11-part video on-boarding series for brand new agents. - Team Leaders have access to schedule a weekly 15-minute call Coach Andy. - Access to a monthly Advanced Agent Mastermind. (1 hour/mo) - Access to the Special Events Coaching page, featuring content from various events and ERS's own annual Team Building Summit. - Access to the Elite Real Estate Systems Google Drive, housing all intellectual property. - A 50% discount on The Team Building Workshop hosted in Omaha, NE ($498.50 value). - Admission to the private Facebook networking group. - Additional discounts, like up to 20% off BoomTown CRM platform fees (ask us about more). COACHING FOR AGENTS: - Weekly Monday team trainings & Wednesday dialogue trainings. (8 hours/mo) - Monthly Advanced Agent Mastermind access. (1 hour/mo)
-
Where do I view the trainings/coaching sessions?Let's make sure we get you the important stuff! Simply hover over the Coaching link at the top or bottom of the site, then click Members. From there, select the training for that day of the week and you're golden! Let's get you there quickly, here's a link for a shortcut.
-
How do I login to view the streams?Simply click the gold "Login" button at the top right corner of our website. You can also sign in by clicking the gold "Access Livestream" button that appears on the paywall in front of a video player if not logged in.
-
The promo code my Team Leader gave me isn't working. Why?When your team leader registered for the Team Membership platform, he/she was emailed a promo code to give to his/her agents so they can view the video content. Not working? - The code is case sensitive, make sure you're using ALL CAPS. - The code only works when registering under the Agent membership, not team membership. - Check for spelling errors, it only takes one wrong letter and it won't work. - The code will not work if you're trying to sign up on a Thursday Team Leader or Special Events paywall, only Monday team training and/or Wednesday dialogue training paywalls. - It may not be the code at all, but rather the credit card number. Make sure you check that as well.
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How do I learn more about ERS Coaching?Excellent question! Our website has all the details, tons of sample content, and client testimonials. Check that out here. Otherwise, you can always schedule a call and talk with Co-Owner and CEO, Kevin McGowan, to address your specific needs.
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Are there examples of the Coaching content?Yes! We have over three hours of sample content ready to be viewed on our Learn More page. Check out what a normal week looks like as a Coaching member!
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I'm having trouble logging in, what next?- Did you register in the first place? Don't forget to do that before trying to log in. - Check to make sure you're using the same email and password you setup upon initial registration. Click the 'Forgot Password' link if you're unsure about your password. - Has your credit card changed or expired? A valid card is required to successfully log in. PRO TIP: If none of the above helped, try opening the video player pages in an incognito window or clear your browser's cache and cookies.
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Is there a schedule for the upcoming sessions?Yes! Hover over the Coaching link at the top or bottom of the site and click the Coaching Calendar to checkout upcoming streams. Let's make this easy too, here's a link! PRO TIP: Add an event to your personal calendar by clicking on the title of the training, then Add to Calendar.
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Can I add an upcoming Coaching session to my personal calendar?Yes, and we encourage you to! Once in the Coaching Calendar, simply click the title of any event and then "Add to Calendar". Here's a quick link to the Coaching Calendar.
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Where is the login / logout button?The login and logout button appears in the top right corner of your screen. PRO TIP: If you're having issues viewing a stream, many times logging out and back in helps.
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How do I watch past streams?Once logged in, head to the Members area to select from our video libraries. Click into the streaming page and the library will appear on that page. PRO TIP: Each video is easily searchable by category so you can get to the content you're looking for faster!
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How do I chat during a Coaching session?Please chat with us! We love having interaction when we're live so we can answer questions and comments on the spot. Simply use the chat feature on the Zoom video player to directly interact with the host coach.
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I'm an agent on a team, what do I have access to?As an agent on a team, you'll have full access to 9 hours of content each month! Join one of the nation's leading teams, kwELITE, every Monday and Wednesday for various topics that help build a powerhouse business. If you're a seasoned agent looking for the toughest case scenarios to handle, join us the 2nd Wednesday of each month for our Advanced Agent Mastermind! You'll also have access to the New Agent Launch on-boarding series for new agents. This university-style video series takes you through the 101 of being a success real estate agent and will get you on the fast track for a long and happy career in real estate. (For access to this series, enter your team's promo code at checkout for free admission).
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Who do I contact if I cannot login?Tech issues? We have you covered. Please reach out to us on our Technology contact page and we'll be happy to help troubleshoot.
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I forgot to use my promo code and was charged, what next?If you forgot to use your promo code to get access to the streams and were charged, reach out to our billing team via the Billing Contact page and we'll get it all straightened out!
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Why do I have to enter a credit card number if I have a promo code?Excellent question. If you're using a promo code that grants you 100% off your membership, a credit card is still required. This is simply for account verification purposes and to ensure your account is unique to you. As long as the promo code is used, it's coded to NEVER charge your card. So you can rest easy!
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How long is my ERS Coaching membership?Either Coaching membership is month-to-month, no contract. For the full details on Coaching memberships, check out our Terms & Conditions page.
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Are there other benefits with an ERS Coaching membership?Yes! We were hoping you would ask! By being a member of ERS Coaching, you open the door to other great industry-related benefits. Some of those benefits include: - Discounts with vendor partners like BoomTown, Rokrbox, and McKissock Learning - A 50% discount to the ERS Team Building Workshop, only $497 for members - Access to our Special Events page which contain videos from conventions held around the US and our very own Team Building Summit - Lifetime access to the ERS Google Drive containing tons of value - Nationwide networking with other top agents and team leaders
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Who hosts the Coaching sessions?We bring to you some of the brightest minds in the industry to teach strategic and proven methods to build a long lasting business. The hosts of our trainings vary so that we make sure we're brining you the expert on that topic. You'll hear from the core members of Elite Real Estate Systems, like Jeff Cohn, Andy Kueny, and Clint Bartlett. You'll also see trainings hosted by agents that are subject matter experts direct from our flagship real estate team, kwELITE. In addition, we'll remote in guests from all over to bring a different perspective on the topic to arm you with tons of brain power. PRO TIP: You can always find the topic and hosts of upcoming trainings using the Coaching Calendar.
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I'm seeing logos for a company called InPlayer. Who is that?InPlayer is the 3rd party company that ERS is partnered with to protect our exclusive video content. They act as the gatekeeper for all memberships and provide the paywalls used to keep members in, and all others out!
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What are the days and times for the weekly trainings?Elite Real Estate Systems hosts four trainings/coaching sessions per week, depending on your membership level: - Mondays at 11:15am CST: Team topical training (Team & Agent Members) - Tuesdays at 11:15am CST: Investor Coaching for long-term wealth building (Team Leaders Only) - Wednesdays at 11:15am CST: Dialogue training relating to the topic discussed that Monday (Team & Agent Members) - Thursdays at 11:15am CST: High level topics for building out a rockstar team (Team Leaders Only) NOTE: While this is the schedule you can expect every week, ERS may change dates, times, and topics at their discretion. PRO TIP: It's always best to check the Coaching Calendar for the most accurate information on upcoming streams.
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What topics are covered in the Coaching sessions?We have meticulously picked topics to train on that we feel will add the most value to agents and team leaders. One full cycle of topics will give you everything you need to build a dominant and long-lasting business, whether your goal is to help as many clients as possible, or help your agents grow their business under your team. The core topics, but not limited to, covered on Mondays and Wednesdays are: The Big Picture (Overview of why we do what we do) Listing Presentation & Marketing Buyer Presentation & Exclusive Buyer's Agency Open Houses & Sphere Engagement Goal Setting & Time Blocking The Listing Agreement The Purchase Agreement Short Sales & Foreclosures CRM Best Practices The Art of The Negotiation Social Media Referring Your Vendor & Lender Partners New Construction Buyer & Seller Net Sheets Tracking Your Business Metrics CMA Best Practices Circle Prospecting Expired / FSBO Conversion Techniques We spend one month on each topic below every Thursday for Team Leaders: The Big Picture Lead Generation Lead Conversion Recruiting Accountability Zero Cost Overhead Leverage Roles Culture Marketing Presentations Retaining Agents Business Metrics Tracking Career Visioning
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How often are my 1-on-1 Success Manager calls?Great question! We know your schedule is fast-paced and always on the move, just like ours! So we've designed our program for frequent yet brief check-ins so it doesn't bog down your schedule. You'll have the opportunity to speak 1-on-1 with a Success Manager once per week. You'll have a 15 minute call to discuss your last week, recap the Thursday Team Leader call, and/or troubleshoot your current pain point on any topic of your choosing. Our goal with the weekly calls is provide an outlet for each member of Coaching to get the attention you need as you implement a strategy centered around that month's high-level topic. Success Managers are for team leaders only. To schedule a call, click the "Contact Success Manager" below the video player on the Thursday Team Leader stream page.
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Is ERS Coaching just for agents and teams in the United States?We're happy to say, NO! ERS Coaching can be accessed all over the world, all you need is an Internet connection and you're connected right with us. The content we cover is broad enough that it can be applied to just about any country in the world. If you can't join us on our live calls during the week due to your location, you can always watch the recordings when convenient for you.
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Are there any testimonials from current ERS Coaching members?Yes. We realize that it helps to hear from current members in the program to help you decide. Simply click this link to hear what other people are saying about ERS Coaching.
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How many of my agents are included with the Team Membership?With each new Team level of membership, you'll be emailed a code that you can distribute to unlimited of your agents for free. This code will give them access to the Monday and Wednesday streamed trainings, along with the New Agent Launch on-boarding series.
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Can I receive individual coaching directly from Jeff Cohn or other ERS staff members?At this time, we do not offer any coaching services outside of our normal avenues. However, there are many ways to get additional information on various topics in our program. For this, we highly recommend you listen to or watch The Team Building Podcast with Jeff Cohn. The podcast features star guests from all over the US and Canada, and churns out new episodes every week. PRO TIP: Not only is the podcast free, but it's a great way to pick up additional strategies on topics geared toward building a dominant real estate team.
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Do I have to have a team to sign up for the Team Membership?Absolutely not. Though our Team Membership is going to be geared towards team leaders and building a team, there's tons of content that can be scaled down to an individual agent level. You'll also receive all of the content we share with you in our ERS Google Drive, and you'll have a Success Manager you can get in touch with 1 on 1 for 15 minutes a week to help troubleshoot any current pain point. With a Team Membership, you'll have access to the exclusive team leader content covered on Thursdays that's perfect for new teams. Interested in investing? Your Team Membership grants you exclusive accesss to Investor Coaching. Held every Tuesday, you'll learn the do's and don'ts of investing in real estate for long-term wealth building.
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My team leader signed me up, how do I start an account?Upon official registration for the Team Membership, your team leader received an email with instructions. As an agent on a team, you'll want to follow the 3-step process below to complete the setup of your account. See the step-by-step on our New Member Start-Up Guide. 1) Head to the registration section of our website. 2) Follow the steps to start a membership for the AGENT program (right option). 3) Upon checkout, you'll enter the promo code your team leader will have received ahead of time. With that code, your balance will be brought to $0 and you can finalize setting up your account. PRO TIP: A credit card is required to complete setting up your account. This is for verification purposes only and WILL NOT charge your card so long as your unique promo code is used.
TBP Support
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How do I join ERS Coaching?You can sign up for ERS Coaching at any time by hovering over the Coaching link at the top or bottom of the site, then click JOIN. Here's a link to get you there a little faster.
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How much does ERS Coaching cost?We have two amazing programs to select depending on your needs: 1) TEAM MEMBERSHIP - $997/month 2) AGENT MEMBERSHIP - $97/month Learn more about each membership here.
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What do I get with a Coaching membership?Depending on which membership you select, you'll get tons of incredible value for the low cost! We recommend heading to our Learn More page for Coaching to get all the details you're looking for.
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Can I call to talk with someone about joining Coaching?Yes! We would love to talk with you! Simply use this link to schedule a call with Co-Owner and CEO, Kevin McGowan, who will guide you through the whole process and get your questions answered. We want you to feel 100% confident moving forward with our program, so don't be shy!
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What's the difference between Coaching for Teams vs Agents?Great question! COACHING FOR TEAMS: - Weekly Monday team trainings & Wednesday dialogue trainings for unlimited agents within a team. (8 hours/mo) - Tuesday sessions are catered to Investors looking to build long-term wealth in the real estate industry. (4 hours/mo) - Thursday high-level coaching session exclusive to Team Leaders. One category of team building as a focus per month, diving deep into the topic over four weekly sessions. (4 hours/mo) - Ancillary Services Coaching, featuring one session per month from our Mortgage, Title, and Insurance partners. (3 hours/mo) - New Agent Launch 11-part video on-boarding series for brand new agents. - Team Leaders have access to schedule a weekly 15-minute call Coach Andy. - Access to a monthly Advanced Agent Mastermind. (1 hour/mo) - Access to the Special Events Coaching page, featuring content from various events and ERS's own annual Team Building Summit. - Access to the Elite Real Estate Systems Google Drive, housing all intellectual property. - A 50% discount on The Team Building Workshop hosted in Omaha, NE ($498.50 value). - Admission to the private Facebook networking group. - Additional discounts, like up to 20% off BoomTown CRM platform fees (ask us about more). COACHING FOR AGENTS: - Weekly Monday team trainings & Wednesday dialogue trainings. (8 hours/mo) - Monthly Advanced Agent Mastermind access. (1 hour/mo)
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Where do I view the trainings/coaching sessions?Let's make sure we get you the important stuff! Simply hover over the Coaching link at the top or bottom of the site, then click Members. From there, select the training for that day of the week and you're golden! Let's get you there quickly, here's a link for a shortcut.
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How do I login to view the streams?Simply click the gold "Login" button at the top right corner of our website. You can also sign in by clicking the gold "Access Livestream" button that appears on the paywall in front of a video player if not logged in.
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The promo code my Team Leader gave me isn't working. Why?When your team leader registered for the Team Membership platform, he/she was emailed a promo code to give to his/her agents so they can view the video content. Not working? - The code is case sensitive, make sure you're using ALL CAPS. - The code only works when registering under the Agent membership, not team membership. - Check for spelling errors, it only takes one wrong letter and it won't work. - The code will not work if you're trying to sign up on a Thursday Team Leader or Special Events paywall, only Monday team training and/or Wednesday dialogue training paywalls. - It may not be the code at all, but rather the credit card number. Make sure you check that as well.
-
How do I learn more about ERS Coaching?Excellent question! Our website has all the details, tons of sample content, and client testimonials. Check that out here. Otherwise, you can always schedule a call and talk with Co-Owner and CEO, Kevin McGowan, to address your specific needs.
-
Are there examples of the Coaching content?Yes! We have over three hours of sample content ready to be viewed on our Learn More page. Check out what a normal week looks like as a Coaching member!
-
I'm having trouble logging in, what next?- Did you register in the first place? Don't forget to do that before trying to log in. - Check to make sure you're using the same email and password you setup upon initial registration. Click the 'Forgot Password' link if you're unsure about your password. - Has your credit card changed or expired? A valid card is required to successfully log in. PRO TIP: If none of the above helped, try opening the video player pages in an incognito window or clear your browser's cache and cookies.
-
Is there a schedule for the upcoming sessions?Yes! Hover over the Coaching link at the top or bottom of the site and click the Coaching Calendar to checkout upcoming streams. Let's make this easy too, here's a link! PRO TIP: Add an event to your personal calendar by clicking on the title of the training, then Add to Calendar.
-
Can I add an upcoming Coaching session to my personal calendar?Yes, and we encourage you to! Once in the Coaching Calendar, simply click the title of any event and then "Add to Calendar". Here's a quick link to the Coaching Calendar.
-
Where is the login / logout button?The login and logout button appears in the top right corner of your screen. PRO TIP: If you're having issues viewing a stream, many times logging out and back in helps.
-
How do I watch past streams?Once logged in, head to the Members area to select from our video libraries. Click into the streaming page and the library will appear on that page. PRO TIP: Each video is easily searchable by category so you can get to the content you're looking for faster!
-
How do I chat during a Coaching session?Please chat with us! We love having interaction when we're live so we can answer questions and comments on the spot. Simply use the chat feature on the Zoom video player to directly interact with the host coach.
-
I'm an agent on a team, what do I have access to?As an agent on a team, you'll have full access to 9 hours of content each month! Join one of the nation's leading teams, kwELITE, every Monday and Wednesday for various topics that help build a powerhouse business. If you're a seasoned agent looking for the toughest case scenarios to handle, join us the 2nd Wednesday of each month for our Advanced Agent Mastermind! You'll also have access to the New Agent Launch on-boarding series for new agents. This university-style video series takes you through the 101 of being a success real estate agent and will get you on the fast track for a long and happy career in real estate. (For access to this series, enter your team's promo code at checkout for free admission).
-
Who do I contact if I cannot login?Tech issues? We have you covered. Please reach out to us on our Technology contact page and we'll be happy to help troubleshoot.
-
I forgot to use my promo code and was charged, what next?If you forgot to use your promo code to get access to the streams and were charged, reach out to our billing team via the Billing Contact page and we'll get it all straightened out!
-
Why do I have to enter a credit card number if I have a promo code?Excellent question. If you're using a promo code that grants you 100% off your membership, a credit card is still required. This is simply for account verification purposes and to ensure your account is unique to you. As long as the promo code is used, it's coded to NEVER charge your card. So you can rest easy!
-
How long is my ERS Coaching membership?Either Coaching membership is month-to-month, no contract. For the full details on Coaching memberships, check out our Terms & Conditions page.
-
Are there other benefits with an ERS Coaching membership?Yes! We were hoping you would ask! By being a member of ERS Coaching, you open the door to other great industry-related benefits. Some of those benefits include: - Discounts with vendor partners like BoomTown, Rokrbox, and McKissock Learning - A 50% discount to the ERS Team Building Workshop, only $497 for members - Access to our Special Events page which contain videos from conventions held around the US and our very own Team Building Summit - Lifetime access to the ERS Google Drive containing tons of value - Nationwide networking with other top agents and team leaders
-
Who hosts the Coaching sessions?We bring to you some of the brightest minds in the industry to teach strategic and proven methods to build a long lasting business. The hosts of our trainings vary so that we make sure we're brining you the expert on that topic. You'll hear from the core members of Elite Real Estate Systems, like Jeff Cohn, Andy Kueny, and Clint Bartlett. You'll also see trainings hosted by agents that are subject matter experts direct from our flagship real estate team, kwELITE. In addition, we'll remote in guests from all over to bring a different perspective on the topic to arm you with tons of brain power. PRO TIP: You can always find the topic and hosts of upcoming trainings using the Coaching Calendar.
-
I'm seeing logos for a company called InPlayer. Who is that?InPlayer is the 3rd party company that ERS is partnered with to protect our exclusive video content. They act as the gatekeeper for all memberships and provide the paywalls used to keep members in, and all others out!
-
What are the days and times for the weekly trainings?Elite Real Estate Systems hosts four trainings/coaching sessions per week, depending on your membership level: - Mondays at 11:15am CST: Team topical training (Team & Agent Members) - Tuesdays at 11:15am CST: Investor Coaching for long-term wealth building (Team Leaders Only) - Wednesdays at 11:15am CST: Dialogue training relating to the topic discussed that Monday (Team & Agent Members) - Thursdays at 11:15am CST: High level topics for building out a rockstar team (Team Leaders Only) NOTE: While this is the schedule you can expect every week, ERS may change dates, times, and topics at their discretion. PRO TIP: It's always best to check the Coaching Calendar for the most accurate information on upcoming streams.
-
What topics are covered in the Coaching sessions?We have meticulously picked topics to train on that we feel will add the most value to agents and team leaders. One full cycle of topics will give you everything you need to build a dominant and long-lasting business, whether your goal is to help as many clients as possible, or help your agents grow their business under your team. The core topics, but not limited to, covered on Mondays and Wednesdays are: The Big Picture (Overview of why we do what we do) Listing Presentation & Marketing Buyer Presentation & Exclusive Buyer's Agency Open Houses & Sphere Engagement Goal Setting & Time Blocking The Listing Agreement The Purchase Agreement Short Sales & Foreclosures CRM Best Practices The Art of The Negotiation Social Media Referring Your Vendor & Lender Partners New Construction Buyer & Seller Net Sheets Tracking Your Business Metrics CMA Best Practices Circle Prospecting Expired / FSBO Conversion Techniques We spend one month on each topic below every Thursday for Team Leaders: The Big Picture Lead Generation Lead Conversion Recruiting Accountability Zero Cost Overhead Leverage Roles Culture Marketing Presentations Retaining Agents Business Metrics Tracking Career Visioning
-
How often are my 1-on-1 Success Manager calls?Great question! We know your schedule is fast-paced and always on the move, just like ours! So we've designed our program for frequent yet brief check-ins so it doesn't bog down your schedule. You'll have the opportunity to speak 1-on-1 with a Success Manager once per week. You'll have a 15 minute call to discuss your last week, recap the Thursday Team Leader call, and/or troubleshoot your current pain point on any topic of your choosing. Our goal with the weekly calls is provide an outlet for each member of Coaching to get the attention you need as you implement a strategy centered around that month's high-level topic. Success Managers are for team leaders only. To schedule a call, click the "Contact Success Manager" below the video player on the Thursday Team Leader stream page.
-
Is ERS Coaching just for agents and teams in the United States?We're happy to say, NO! ERS Coaching can be accessed all over the world, all you need is an Internet connection and you're connected right with us. The content we cover is broad enough that it can be applied to just about any country in the world. If you can't join us on our live calls during the week due to your location, you can always watch the recordings when convenient for you.
-
Are there any testimonials from current ERS Coaching members?Yes. We realize that it helps to hear from current members in the program to help you decide. Simply click this link to hear what other people are saying about ERS Coaching.
-
How many of my agents are included with the Team Membership?With each new Team level of membership, you'll be emailed a code that you can distribute to unlimited of your agents for free. This code will give them access to the Monday and Wednesday streamed trainings, along with the New Agent Launch on-boarding series.
-
Can I receive individual coaching directly from Jeff Cohn or other ERS staff members?At this time, we do not offer any coaching services outside of our normal avenues. However, there are many ways to get additional information on various topics in our program. For this, we highly recommend you listen to or watch The Team Building Podcast with Jeff Cohn. The podcast features star guests from all over the US and Canada, and churns out new episodes every week. PRO TIP: Not only is the podcast free, but it's a great way to pick up additional strategies on topics geared toward building a dominant real estate team.
-
Do I have to have a team to sign up for the Team Membership?Absolutely not. Though our Team Membership is going to be geared towards team leaders and building a team, there's tons of content that can be scaled down to an individual agent level. You'll also receive all of the content we share with you in our ERS Google Drive, and you'll have a Success Manager you can get in touch with 1 on 1 for 15 minutes a week to help troubleshoot any current pain point. With a Team Membership, you'll have access to the exclusive team leader content covered on Thursdays that's perfect for new teams. Interested in investing? Your Team Membership grants you exclusive accesss to Investor Coaching. Held every Tuesday, you'll learn the do's and don'ts of investing in real estate for long-term wealth building.
-
My team leader signed me up, how do I start an account?Upon official registration for the Team Membership, your team leader received an email with instructions. As an agent on a team, you'll want to follow the 3-step process below to complete the setup of your account. See the step-by-step on our New Member Start-Up Guide. 1) Head to the registration section of our website. 2) Follow the steps to start a membership for the AGENT program (right option). 3) Upon checkout, you'll enter the promo code your team leader will have received ahead of time. With that code, your balance will be brought to $0 and you can finalize setting up your account. PRO TIP: A credit card is required to complete setting up your account. This is for verification purposes only and WILL NOT charge your card so long as your unique promo code is used.
General Support
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